General Rental Conditions for the Tourist Apartment

1. Introduction

These general rental conditions govern the rental of the apartment located at Via Centrale 8, Agalma Brunico, by Sergio Hector Bertoldi

2. Booking and Payment

Booking: Bookings must be made through authorized platforms. A written confirmation will be sent to the guests.
Payment: A deposit of 100% of the total amount is required at the time of booking.
3. Rental Period

Check-in Time: 15:00
Check-out Time: by 10:30
4. Use of the Apartment

Occupancy: The apartment can accommodate up to 8 people. Additional guests must be approved by the owner.
Use: The apartment is to be used exclusively for tourist purposes. Organizing parties or events without the owner's permission is prohibited.
Pets: Pets are not allowed. If allowed, a written agreement is required, and additional costs may apply.
5. Maintenance and Cleaning

Cleaning: The apartment will be cleaned and prepared before the guests' arrival. Guests are required to maintain the apartment in good condition during their stay.
Maintenance: Guests must immediately inform the owner of any damage or malfunction.
6. Liability and Limitations

Damage: Guests are responsible for any damage caused to the apartment and its contents.
Personal Belongings: The owner is not responsible for the loss or theft of guests' personal belongings.
7. Cancellation Policy

Cancellation by Guests: Cancellations must be made with at least 60 days' notice to receive a full refund. For late cancellations, the payment made is non-refundable.
Cancellation by Owner: The owner reserves the right to cancel the booking in case of unforeseen circumstances, with a full refund to the guests.
8. Applicable Law and Dispute Resolution

Applicable Law: These conditions are governed by Italian law.
9. Contact

For any information, guests can contact the owner via email: [email protected]; Tel: +39 3358422811.

Privacy Policy

1. Introduction

This Privacy Policy explains how Sergio Hector Bertoldi collects, uses, and protects guests' personal information in connection with the booking and rental of the apartment located at Via Centrale 8, Agalma Brunico.

2. Data Collected

Contact Information: Name, email address, phone number.
Booking Details: Dates of stay, number of people, special requests.
Payment Information: Data necessary to process the payment, such as credit card details.
Identification Information: ID document for verifying the guests' identity.
3. Use of Data

Booking Processing: To confirm and manage the apartment booking.
Communication: To send confirmations, updates, and respond to inquiries.
Security Management: To verify identity and prevent fraud.
Legal Compliance: To meet legal or regulatory obligations.
4. Data Protection

Security Measures: We implement technical and organizational measures to protect your personal data from unauthorized access, alterations, or disclosures.
Data Retention: Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
5. Data Sharing

Service Providers: Personal data may be shared with external service providers necessary for managing the booking and stay (e.g., Kross Booking).
Legal Obligations: Data may be disclosed if required by law or to protect the rights, safety, or property of the owner.
6. Guest Rights

Access and Correction: You have the right to access your personal data and request corrections if it is inaccurate.
Deletion: You may request the deletion of your personal data unless there are legal retention obligations.
Objection: You may object to the processing of your personal data for direct marketing purposes.
7. Changes to the Privacy Policy

Updates: This policy may be updated from time to time. Changes will be posted on our website or communicated via email.
8. Contact

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us via email at [email protected] or by phone at +39 3358422811.